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update docs about client/server log messages

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Thomas Waldmann 2014-09-03 18:51:07 +02:00
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commit 8499dffb7a
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docs/user.rst
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@ -209,6 +209,30 @@ Note:
Troubleshooting
===============
Look here first if it doesn't work
----------------------------------
On the web interface, find the not working host in the overview's host list.
What does the "available" and "faults c/s" column say?
* if your host is not available, it can't be updated (visit host view to make
it available)
* if you see increasing client faults count, your update client is doing something
wrong. in the end, that might flag that host as abusive: you'll see "abuse" or
"abuse_blocked" in that case (visit host view to deselect "abuse" flag).
Now click on the hostname to go to the detailled host view.
There, at the bottom, you will see the last messages that were generated about
your client (whether it is updating ok or causing errors/warnings) and about
the domain's DNS server (in case it can't be reached or is malfunctioning or
rejects updates). The date/time given is UTC.
But please note: we can not show you issues with your credentials there (like
when you configured your update client with wrong values for http basic authentication).
Address update for your host is not working (and never worked)
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